Water utilities care about consumer rights
April 13, 2011
Sir, Regarding ‘EU debates out-of-court scheme for consumer disputes‘: In mid-March, the European Commission closed the consultation period on Alternative Dispute Resolution (ADR). EUREAU, the European Federation of Water Utilities, highlights the fact that the situation for the drinking water and wastewater utilities regarding the ADR topic has been studied with care. Nowadays, consumer confidence… » read more
Posted by Letters to the EurActiv editor